GENERAL POLICIES

SHIPPING POLICY

 

If you place an order on our website, you warrant that you are at least 21 years of age.

We are currently able to ship online orders for customers residing in:
AK, AZ, CA, CO, DC, FL, GA, HI (Oahu Only), IL, LA, MN, MO, NC, ND, NH, NM, NV, NY, OH, OR, TX, VA, WA, WI, WY

Please note some of these states may have further restrictions that may prevent us from shipping your wine. ALL NEW customers and customers in AZ, CO, GA, NY, OH, TX will be contacted to verify their date of birth via Photo ID before an order can be fulfilled.

An adult of at least 21 years of age is required to sign at the time of delivery or the shipping company will not leave the package.

Complimentary shipping to the Contiguous USA is for online orders over $250 after all discounts have been applied but excludes taxes and assessments.

Online store orders shipped to Alaska and Hawaii will not qualify for included shipping on orders but will be offered a reduced shipping rate at our discretion. Shipping included promotions are for online orders only. Allocation shipments will not qualify for Shipping Included promotions.

Online in-store will call option is not available.

All orders will be shipped via United Parcel Services (UPS)

 

RETURN POLICY

 

Returns are not allowed on any alcohol purchases shipped or removed from our premises. If you have a problem with your shipment, please contact our customer service by phone 951-694-9892 or email info@prestancewine.com.